… and then there was Olpers!

| May 25, 2009 | 17 Comments

olpersThe milk sector in Pakistan is Huge and that is putting it lightly. According to SMEDA we produce about 28 billion liters a year and Packaged Milk is just a dent on this number. 92% to 93% of milk is open milk. Because of various socio economic factors Packaged Milk is still not that popular here. It is the potential to see a need in the market and the drive to turn that need into profit that defines the success of a Good Business and Olpers saw that need.

Before them there was Nestle MILKPAK, which was the king of the castle and Haleeb who was happy to be second best. Businesses sometimes forget and become too comfortable with given scenarios, they forget strategic vision and analyzing the market and that is exactly what happened. Companies sometimes become used to their situation they develop what this writer would put as couch potato syndrome. A simple example of this would be a household scenario where the wife is shouting at the husband that you need to mow the lawn and the husband is all comfy on a couch saying “I”LL DO IT TOMORROW!”
Olpers with huge financials behind them (thanks to ENGRO Foods) came in and mowed that grass from under the feet of Nestle and Haleeb. In doing so they did something else that was wonderful; they enticed, they invigorated and delighted their customers into becoming more health conscious and purchase savvy.
Olpers swept the rug right out from under Haleeb’s feet and they lost their market share and their place as second best. It was an all out war of the worlds and Olpers came prepared. A barrage of line extensions and big budget spending saw them become  one of the most recognizable brands in Pakistan, and that too in just two years. Their presence was everywhere on shelves, on billboards… you name it! Olpers was everywhere!

This isn’t just some kind of advertisement for ENGRO Foods that I am trying to put out here, and neither I get a paycheck after writing this from ENGRO, but it is recognition for what people can achieve when they put their minds to it. We may see Olpers, as maybe, just another brand but we sometimes fail to acknowledge that it was the people behind the brand who made it all possible. Their determination, their belief and their spirit got them this place that Olpers has today on the shelves, in our homes and in our lives.
Every marketer, every company and every organization has the ability to become a part of something bigger when it realizes that becoming more customers centric and getting back to the basics is what determines success. Our market is ever expanding and it has needs, and if we recognize and serve these needs, then we become part of something bigger! We understand the need to connect with our customers, and that ladies and gentlemen, is known as pure SUCCESS in today’s era.

Tags: advertising strategy, all out war, billboards, brand, connect, consumers, couch potato, determination, economic factors, engage the consumer, engro foods, financial, good business, Haleeb, king of the castle, line extensions, market, market share, Marketing, milk, Milkpak, need, Nestle, nestle milkpak, Olpers, packaged milk, pakistan, paycheck, product launch, recognizable brands, strategic vision, strong, success

Category: Brands, Other Stuff

About the Author (Author Profile)

Moazzam Kamran. Currently Assistant Manager Marketing Research at Dawlance Pakistan
I am also a teacher at SZABIST Karachi. All my life I have had the vision of empowering our youth instead of spoon feeding them facts we need to build up their concepts and nurture their Creativity.
We need to create thinkers, leaders and visionaries because that is the only way Pakistan can florish.
Finally to all my readers I hope I can make your experience at Pakmediablog as intersting and as fun as possible.

Thank You

  • http://omar.t3-interactive.com Omar Khan

    I totally agree with what Moazzam. Olpers did come in with a huge bang, the slight controversy surrounding their TVCs did not have a negative impact on the brand, rather it gave them more hype. Their positioning could not have been better, they targeted to right market segments at the right time and came out victorious in the battle of the brands. \

    I remember Nestle marketing Milkpak aggressively till a few years ago, the same goes for Haleeb, but I have not seen anything being done with these two brands recently. Maybe Nestle just got used to the idea of having having a strong base which they thought they would not loose but Oh well, it did not really work out for them the way they wanted.

  • http://www.saroshwaiz.com Sarosh Waiz

    Good post Moazzam… Definitely the case study of Olper’s is one of the bestest examples when it comes to studying the market and taking it by storm! Olper’s progress has been great since it was launched … and especially such an effort coming from Engro, which was known to be a fertilizer company before that, has shown that pure brand building is possible with the right information, right timing, right resources and the right determination.

  • Moazzam Kamran

    Olpers is basically what every company should strive to achieve…… keep fighting the fight never get used to a situation and if you see a weakness go for the kill …….. its a jungle out there :@ :D !!!

  • http://www.missionrescuepakistan.com Ramlah

    I love everthing about Olpers, their commercials,the colors, themes, packaging everything…I have taken up advertising as an elective in my university and I have to make an ad on olpers where good milk is its competitor….and the ad has to be different, like theme should be different the concept of commercials should be different..and can anybody tell…the Point of differentiation of olpers? :S

  • moazzam

    hey Ramlah I tried to click on ur name but i ended up on a save Pakistan page would love some details into that :D ………. i terms of advertising i think Olpers does play on national pride a lot they even bring in cultural pride ………. its a mix of trying to tie Olpers Milk to the subliminal………. when you think ramzan think Olpers etc. just try and watch their ads on youtube theres an Olpers ad compilation and you can see that sense of Olpers trying to tie in milk to the nations choice we are a mix of areas of cultures and meeting point etc and Olpers is trying to appeal to all and doing a good job !!!

  • Ramlah

    Sorry abt that.. thats my NGO :D okayy so yeah I know everything about olpers I even met the brand manager of olpers like two days back..he was quiet indifferent about the fact that they have ripped of amul..I hope you have nothing to do with engro foods :P Its simple we have to make a different ad because our teacher doesnt really like the present ads at all :( :(

  • moazzam

    UR NGO :D wow temme more !! it seemed way awesome by the way im also teaching Pakistan Studies in Szabist Karachi………….
    oh n no I am not a part of Olpers at all I write what I see intact I was the one who wrote the article on the Amul Ad and Olpers clearly ripped it maybe that is why no ones hiring me hahaha :D
    Cheers !!
    About the Ad um do u want a like story line or do u have one you’ve hatched already ??

  • moazzam

    Who buys milk what is your target market the educated lot…… what is it they mostly like watching in terms of ads… look up top brands and how they make ads and then relate it to the Milk category……. what do they want to see in terms of visuals colors, storylines
    i think they would relate to like milk and how it is a part of daily like frm the morning cereal to the cup of tea work that into a story hope i helped !!

  • moazzam

    im sorry im going on but i have brain storms sometimes :D ……. herez my take on the ad
    Mom wakes up everones sleeping…….. kid wakes up finds cereal on table mom pours in olpers into the bowl hubby comes in sits down on the table looking at paper holds coffee cup in one hand she pours in some oplers milk then they all say goodbye n go to work mom stands in a corner holds up a cup of freshly made tea wid Olpers milk in it sips it an says aHHH…… its a slient ad wid no voices except jus the aHH of satisfaction from the mom !!
    Did that sound good !!

  • http://www.missionrescuepakistan.com Ramlah

    Well about the NGO, we few friends we are quiet patriotic so we thought of doin something…my best friends brother is the founding member and then we all joined in…14th aug ko we are celebrating our first anniversary. I just realized you are teaching at szabist and I m studying there so Sir,we cannot make an ad based on the present theme that olpers follow, we have to be different..they dont really have a target market so we have to come up with one..we already have worked on it..we just need to shoot the ad, Once we are done with the presentation and all I will mail everything to you..the brand manager wants me to show the ad to him but I m so not doing that :@ I just didn’t like the way they treated us…and btw I did comment on that same amul ripp off video on youtube..the comment was there for a while but then it said post deleted :( I no like ENGRO!

  • moazzam

    :) it looks like you have a little phadda going on with your teacher. I cant help you with that sorry :) all I can do is wish you good luck. What about the ad concept i gave you it look up the one with the housewife maybe you could use that !! ……….
    Good that you guys are voicing your patriotism because that is what we need. India is patriotic and look where they are if we can get our people to love their country and show it then half the job is done !!

  • Ramlah

    No Sir I m not having a phadda with my teacher, he is the best I have come across at szabi, I have problems with the Brand Manager of Olpers :P I even commented on their ripp off video on youtube and trust me I was humbly sarcastic lol but they deleted my comment after a while :(

    Thanks for appreciating our patriotism, inculcating nationalism is what we are working on :D

  • moazzam

    yaar Sir makes me feel old i just started teaching to BBA students and im still doin my MBA from szabist…………..
    U know get this word out im trying to get it out myself instead of polititions we need Statesmen ………. look it up most notable statesmen John F kennedy n most recent Obama !!!

  • http://www.missionrescuepakistan.com Ramlah

    looool okayy I m sorrry abt the sir thingy :D When I get over with my semester I m sure writing in a newspaper abt this..I will make sure olpers gets my message!!!!

  • http://kevinsblog.chatchata.com/ Bitooccum

    I highly enjoyed reading this blogpost, keep on posting such interesting stuff!

  • Sylvia

    Is Olpers Cow’s milk or Buffalo’s milk?

  • Saleem Farooq

    Olper’s a name which attacked/atrectted on/to my heart and invited me to take also Olfurit. A unique taste but furit juice is not available or supplied by the team in Bilal Town, Jhelum since long like Apricort, Mango, Redd Greapes. By the way what is the Meaning of “OLPER’s”? I have not found in any Dictionary. Would you please tell me if y have? Thanks to Olper’s team for giving a good Product in Pakistan. Thank you again.