Amazon sues REKK fraud gang that stole millions in illicit refunds

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Amazon's Customer Protection and Enforcement aggregation has taken acknowledged action adjoin an underground abundance acquittance arrangement that has resulted in the annexation of millions of dollars account of articles from Amazon's online platforms.

This accusation targets 20 associates of an all-embracing counterfeit alignment accepted as REKK, as able-bodied as seven above Amazon advisers who acted as awful insiders, according to the complaint.

Operating as an Organized Retail Crime (ORC) assemblage above online forums and amusing media, this artifice account provider provides adulterous refunds for individuals in barter for a fee.

Individuals gluttonous chargeless items, like iPads or MacBooks, acquirement an account and again pay REKK a fee, usually a allotment (e.g., 30%) of the product's cost, to defended a ambiguous refund. The 'customers' placed an adjustment through Amazon’s online retail belvedere and again provided the adjustment capacity to the counterfeit acquittance service. 

REKK again requested a refund, manipulating Amazon’s abutment assembly through amusing engineering tactics, crooked acceptance to Amazon systems, and bribery assembly to defended a acquittance after abiding the purchased product. After a acknowledged refund, the ‘customers’ gave REKK their cut.

As a acquittance artifice gang, REKK stands amid the beyond entities in an underground industry alms counterfeit acquittance services.

In November 2019, REKK claimed on Nulled to accept fraudulently refunded over 100,000 orders above assorted retailers (e.g., LuLu Lemon, bol., Samsung, ASOS, Nike, and Home Depot) to added than 30,000 barter worldwide, not alone bound to Amazon.

REKK's Nulled accountREKK's Nulled anniversary (BleepingComputer)

​REKK's associates are targeting Amazon online marketplaces above the United States, Canada, and Europe, and they use assorted Telegram accounts such as "@refundingclub," "@rekks," "@rekksupport," and "@rekkvouches" to advance their casework and appoint with individuals gluttonous adulterine refunds from Amazon.

Additionally, they advance their casework and appoint with refund-seeking individuals on platforms like Nulled (using the username "rekk"), Reddit (operating beneath the username "rekksalt" and aural the subreddit "r/REKKRefundService"), and Discord (with the username "rekk#5319").

Notably, the group's capital Telegram approach @refundingclub had over 35,000 subscribers on December 5 and aboveboard advertised acquittance casework they accustomed as fraud.

REKK Telegram approach for saleREKK Telegram approach for auction (BleepingComputer)

"In November alone, Amazon accurate law administration agencies above three continents to booty action adjoin assorted acquittance groups, consistent in arrests and the disruption of organizations amenable for millions of dollars in fraud," said Amazon cybercrime advocate Jamie Wendell.

"Users of adulterous acquittance casework should apperceive this is not a victimless abomination and absolute after-effects abide for this activity. Amazon charcoal abiding in our charge to accompany ORC bad actors to stop these schemes."

The Refund-as-a-Service operation frequently shares screenshots of adulterous Amazon refunds to their Telegram approach as affidavit that their account works.

REKK affidavit of refundREKK affidavit of acquittance (BleepingComputer)

Last year alone, Amazon says it spent at atomic $1.2 billion employing board tasked with analytical activities manually to avert counterfeit practices and a workforce beyond 15,000 individuals to action theft, fraud, and bribery above its retail platforms.

Upon audition counterfeit activity, the aggregation says it takes several measures to stop it, including alerting customers, absolute accounts, and blocking individuals complex in acquittance artifice from creating new accounts.