HEOS app refresh adds some of Sonos’ best features

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Simon Cohen

By Simon Cohen December 14, 2023 11:22AM

Multiple screenshots from nan HEOS app's December 2023 update.Denon / Masimo

Users of nan Denon HEOS multiroom wireless audio strategy (which besides useful pinch prime products from Marantz and Definitive Technology) are finally getting features that Sonos users person enjoyed for years, for illustration cosmopolitan search. The update should beryllium visible successful nan app starting December 14. If you don’t spot it, cheque nan Apple App Store aliases Google Play to spot if an update to nan app is available.

The caller type has improved navigation, which brings different celebrated Sonos feature: a persistent Now Playing area astatine nan bottommost of nan screen. Masimo, nan genitor institution of Denon, Marantz, Polk Audio, Definitive Technology, and Bowers & Wilkins, says that nan caller creation makes navigation much intuitive while providing a sleek and modern interface.

The location surface has besides been overhauled. It now serves arsenic a personalized euphony hub, pinch instant entree to precocious played tracks, favourite music, and preferred euphony work content.  You tin besides create your ain HEOS-based playlists that tin beryllium assembled from tracks connected different euphony services (as agelong arsenic you’re a subscriber) — yet different characteristic that utilized to beryllium exclusive to Sonos.

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Arguably nan astir useful of these is cosmopolitan search. Instead of picking a euphony work first and past typing your search, you tin statesman pinch your hunt position and get matches from each work you’ve group up successful nan HEOS app.

Where HEOS is now up of Sonos is nan full number of speakers aliases accessories that tin beryllium controlled. It’s now astatine 64 products for HEOS, whereas Sonos remains astatine 32.

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Simon Cohen

Simon Cohen covers a assortment of user technologies, but has a typical liking successful audio and video products, like…

Sonos adds Dolby Atmos Music and hi-res audio support for Amazon Music

Man holding nan Sonos Roam portable speaker.

Sonos users who subscribe to Amazon Music tin bask Dolby Atmos Music and lossless, hi-res audio connected prime Sonos speakers starting today, December 7. To get these caller features, you'll request an Amazon Music Unlimited relationship and nan latest Sonos software, which you tin drawback by opening nan Sonos S2 app and going to Settings > System > System Updates > Check for Updates.

Dolby Atmos Music tracks from Amazon Music will activity connected Sonos' 2 Dolby Atmos-compatible speakers, nan $899 Sonos Arc and nan $449 Sonos Beam Gen 2. However, if you person these speakers grouped pinch non-Atmos-compatible speakers erstwhile you play your desired tracks aliases playlists, nan streams will default to nan highest quality, non-Atmos format supported by each speakers successful nan group.

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Sonos apt readying a smaller, cheaper Move portable speaker

Sonos Move outdoors connected a picnic bench.

The Sonos Move is an fantabulous portable speaker, and truthful far, it's nan only Sonos exemplary that sports nan versatility of a Bluetooth connection. But if a precocious spotted FCC filing is immoderate indication, we could soon spot a overmuch smaller, and perchance little costly version of nan Sonos Move -- a Move Mini, perhaps.

As The Verge points out, nan drafting contained successful nan FCC documents intelligibly exemplify a instrumentality pinch its ain wireless charging cradle (a creation that is akin to nan existing Move) but that besides has a round, cylindrical shape.

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Sonos CEO tries to calm customers, says products will activity ‘as agelong arsenic possible’

patrick spence

Sonos apt anticipated that immoderate of its customers would beryllium unhappy to perceive that their older audio products would soon extremity receiving package updates, but fewer could person predicted nan monolithic societal media outcry nan announcement provoked. So successful an effort to calm nan outrage, Sonos CEO Patrick Spence has penned an unfastened missive to customers, successful hopes of clarifying nan company's erstwhile communication:
"We heard you. We did not get this correct from nan start. My apologies for that and I wanted to personally guarantee you of nan way forward:
First, remainder assured that travel May, erstwhile we extremity caller package updates for our bequest products, they will proceed to activity conscionable arsenic they do today. We are not bricking them, we are not forcing them into obsolescence, and we are not taking thing away. Many of you person invested heavy successful your Sonos systems, and we intend to grant that finance for arsenic agelong arsenic possible. While bequest Sonos products won’t get caller package features, we promise to support them updated pinch bug fixes and information patches for arsenic agelong arsenic possible. If we tally into thing halfway to nan acquisition that can’t beryllium addressed, we’ll activity to connection an replacement solution and fto you cognize astir immoderate changes you’ll spot successful your experience.
Secondly, we heard you connected nan rumor of bequest products and modern products not being capable to coexist successful your home. We are moving connected a measurement to divided your strategy truthful that modern products activity together and get nan latest features, while bequest products activity together and stay successful their existent state. We’re finalizing specifications connected this scheme and will stock much successful nan coming weeks.
While we person a batch of awesome products and features successful nan pipeline, we want our customers to upgrade to our latest and top products erstwhile they’re excited by what nan caller products offer, not because they consciousness forced to do so. That’s nan intent of nan trade-up programme we launched for our loyal customers.
Thank you for being a Sonos customer. Thank you for taking nan clip to springiness america your feedback. I dream that you’ll forgive our misstep, and fto america gain backmost your trust. Without you, Sonos wouldn't beryllium and we’ll activity harder than ever to gain your loyalty each azygous day.
If you person immoderate further questions please don’t hesitate to interaction us."
Though it's acold from nan reversal of nan determination that galore upset customers were apt hoping for, it is simply a reiteration of Sonos' committedness to preserving arsenic overmuch of its older products' functionality arsenic possible, and for arsenic agelong arsenic possible.

Will this beryllium capable to support its usually highly loyal guidelines of buyers pinch nan institution successful nan future? We'll person to hold and spot really folks respond.

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