How to replace lost or broken AirPods, AirPods Pro, or cases

3 weeks ago

Apple AirPods connection a one-of-a-kind listening experience, and whether you’re rocking a brace of noise-cancelling AirPods Pro aliases AirPods Max, aliases utilizing a group of accepted AirPods, you’ll cognize that Apple takes audio very seriously. These earbuds and headphones present exceptional artillery life, terrific sound quality, and awesome sound-staging done features for illustration Spatial Audio. That being said, these are user tech products, and location whitethorn travel a clip erstwhile your Apple buds commencement glitching retired for 1 logic aliases another. Or worse, you accidentally mislaid 1 aliases some of your treasured AirPods.

Fortunately, erstwhile faced pinch either script (damage aliases misplacement), Apple offers a fewer different services to thief you repair aliases find your AirPods and/or its charging case.

Thankfully, replacing surgery aliases mislaid AirPods, AirPods Pro, aliases their charging cases isn’t arsenic reliable arsenic it whitethorn seem. Here’s what you request to cognize to switch surgery aliases mislaid items done Apple's support team.

See more:

How to update your AirPods aliases AirPods Pro
Common AirPods problems and really to hole them
AirPods Pro 2 vs. AirPods 3: which should you buy?

How overmuch do replacements cost?

Apple's AirPods existent wireless creation makes them compact and easy to return pinch you, but it besides makes it easier to misplace 1 of nan pieces. If you’ve mislaid aliases damaged an AirPod aliases its charging lawsuit for good, here’s what it will costs to switch each constituent from Apple. Bear successful mind you whitethorn beryllium capable to find cheaper prices astatine third-party retailers:

AirPods

AirPods Pro 1st and 2nd generation: $89
AirPods 1st, 2nd, and 3rd generation: $69

Accessories

MagSafe charging lawsuit for AirPods Pro 1st and 2nd generation: $89
MagSafe charging lawsuit for AirPods 3rd generation: $69
Lightning charging lawsuit for AirPods 3rd generation: $59
Wireless charging lawsuit for AirPods 2nd procreation and earlier: $59
Wireless charging lawsuit for AirPods Pro 1st generation: $89
Charging lawsuit for AirPods 2nd procreation and earlier: $59

How to get a replacement

Step 1: Begin by making judge that you are signed successful to your Apple relationship pinch nan correct ID. Then navigate to this support page.

Steps for really to switch mislaid aliases missing AirPods.

Step 2: Once here, prime Lost aliases Missing AirPods to unfastened up an further paper screen.

Steps for really to switch mislaid aliases missing AirPods -- take what you want to replace.

Step 3: On this screen, you tin take to switch a mislaid AirPod, switch nan charging case, aliases moreover switch damaged AirPods Pro eartips. For this guide, let’s presume you want to switch a azygous AirPod Pro. Once you prime nan merchandise you want to replace, you'll commencement nan process to Order a Replacement. At this point, click Get started.

Steps for really to switch mislaid aliases missing AirPods – get started.

Step 4: If you're logged successful to your Apple account, you'll spot each your devices, including your AirPods if they're registered. If you don't spot them, you tin simply participate nan serial number for nan AirPods. Once they're located, prime nan near aliases correct AirPod you want to switch and prime continue.

Steps for really to switch mislaid aliases missing AirPods – get started – take near aliases correct AirPod.

Step 5: Next, you'll spot nan estimated value for nan replacement. Fill retired each nan shipping accusation and further specifications and complete nan transaction.

Screen changeable of AppleCare for AirPods.

Replacing components nether warranties aliases AppleCare+

So, what if you still person each of nan parts, but something’s not moving correctly? Thankfully, Apple’s AirPods and AirPods Pro are protected by a one-year warranty.

Service for immoderate AirPods pinch diminished artillery capacity aliases a defective artillery wrong this clip framework will beryllium free. Battery problem attraction that falls extracurricular this one-year warranty period, however, will tally you $49 for each surgery AirPod aliases $98 for nan pair. A replacement AirPods charging lawsuit will costs you $49. If you request to switch nan artillery for your AirPods Max headphones, you'll beryllium spending $79.

If you’re nan benignant of personification who values bid of mind, you mightiness want to subscribe to AppleCare+. For 2 years of sum connected AirPods, AirPods Pro and Beats, it'll tally you $29, and $59 for AirPods Max, and you tin adhd it up to 60 days aft you bargain them.

AppleCare+ caps replacement fees and covers immoderate repairs. With an AppleCare+ plan, nan caller replacement fees are arsenic follows:

AirPods Pro 1st and 2nd generation: $29
Charging lawsuit for AirPods Pro 1st and 2nd procreation (MagSafe and Wireless): $29
AirPods 1st, 2nd, and 3rd generation: $29
All charging cases for AirPods 1st, 2nd, and 3rd generation: $29

When it comes to repairing damaged components, AppleCare+ gives you unlimited accidental harm sum for nan 2 years you person nan plan. Do support successful mind though that each clip you create a declare and nonstop your merchandise successful to Apple, you'll beryllium charged a repair interest of $29, connected apical of nan $29 (or $59) you already paid for nan AppleCare+ plan.

Replacing defective AirPods Pro for free

While it's been a mates of years, Apple discovered that AirPods Pro that were manufactured earlier October 2020 whitethorn person developed sound issues that person been traced backmost to manufacturing issues. These problems include:

Crackling and fixed that look to beryllium related to sound cancellation, arsenic they tin get moreover worse successful large aliases progressive environments, aliases erstwhile talking connected nan phone.
Active sound cancellation starring to audio issues, for illustration losing each bass sound aliases really expanding biology sound alternatively of blocking it.

If you person these issues, Apple has created a free replacement programme to switch either of nan AirPods Pro buds (but not nan case). To return advantage of this program, interaction an authorized work provider aliases an Apple unit shop and explicate your situation. If online, you tin interaction Apple Support. Note that nan programme doesn’t impact immoderate different models, and only lasts for 2 years aft nan unit waste of defective Pros.

Using third-party services

Apple Support isn't nan only spot you tin move erstwhile looking for an AirPods replacement — particularly if you want to prevention immoderate money. However, it's reliable to cognize erstwhile to spot a third-party offering AirPod replacements. We propose taking a astatine The Swap Club. This institution takes successful and repairs individual AirPods, past trades them for malfunctioning models. The switch is acold much affordable than going done Apple (unless you person AppleCare+). It's a bully thought to commencement looking correct away, arsenic banal connected Podswap relies connected donations and tin sometimes beryllium low.

What astir AirPods Max?

The AirPods Max — Apple’s brace of over-ear headphones — are a singular unit, meaning replacing aliases repairing them is much straightforward. If you person nan $59, two-year AppleCare+, each AirPods Max repair will costs you $29. This should besides screen replacements, if necessary. You besides tin take to only switch nan AirPods Max receptor cushion if necessary, which is useful if an receptor cushion tears. If you don’t person AppleCare+, you’ll person to telephone aliases chat and inquire for circumstantial replacement prices successful your region.

However, location is 1 important caveat for replacing nan AirPods Max nether warranty: By default, caller receptor cushions are not included. This intends you either request to support nan cushions from your erstwhile brace aliases buy/replace caller cushions for your caller model.

Use Find My to find missing AirPods

Apple's Find My characteristic is an Apple exclusive, and if you've misplaced your AirPods, Apple Watch aliases AirTag, it tin beryllium rather nan godsend. When activated, Find My uses GPS, cellular data, and Wi-Fi signals to effort to pinpoint nan location of your missing Apple device. Here's really to usage Find My connected your iPhone, iPad, iPod touch, aliases Mac:

Step 1: Launch nan Settings app, past prime your name. Next, take Find My.

Step 2: Select Find My [device], past toggle connected Find my [device] on.

If you'd for illustration to beryllium capable to find your instrumentality moreover erstwhile it's offline, toggle Find My network on.

Step 3: If you'd for illustration to effort and find your missing AirPods connected a map, navigate to Settings, past take Privacy Security. Next, take Location Services, past make judge Location Services is enabled.