Microsoft is rolling out fixes for accepted Microsoft 365 issues causing 'Something Went Wrong ' sign-in errors and apprehension desktop applications abstract for abounding customers.
As the aggregation acknowledged about one ages ago, these login issues appulse barter application Excel, Word, Outlook, and PowerPoint for Microsoft 365, Microsoft 365 Apps for business, and Office apps for iOS and Android.
"When users attack to assurance into Microsoft 365 desktop applications, they accept an absurdity message. Error: Something went wrong. ," Microsoft explained.
While the Microsoft 365 desktop app affidavit errors were affiliated to user contour administration issues and to aegis software blocking Web Account Manager (WAM) plug-ins from running, the aggregation is still investigating the login problems and allegory logs from afflicted users to analyze any added abeyant basis causes.
Microsoft apprenticed afflicted barter to accessible M365 Admin Portal abutment tickets and attach Microsoft Office Authentication/Identity Diagnostic (MSOAID) logs to acceleration up the investigation.
Sign-in issues (sort of) fixed, workarounds available
Redmond afresh appear new Office versions for Current Channel users on November 14 to abode some of the basis causes abaft these advancing login problems.
"Office Version 2310 appear to Current Channel, Version 2309 appear to MEC, includes fixes for assertive Office Sign-in abortion scenarios," Microsoft says.
"There is still a achievability for sign-in to abort for a altered affair or scenario. Not all issues will be anchored by one update."
You can acquisition added advice on adaptation availability dates on the "Update history for Microsoft 365 Apps (listed by date)" support page.
Users experiencing issues aperture Microsoft 365 apps are audacious to use the Outlook Web App (OWA), Office web apps, or adaptable applications as a workaround.
The afterward measures ability additionally advice get rid of the sign-in errors:
- Rebooting the accessory generally helps to abate the issue.
Run the commands below in user approach PowerShell to adjustment Web Account Manager (WAM) (additional ambience in this article):Add-AppxPackage -Register "$env:windir\SystemApps\Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\Appxmanifest.xml" -DisableDevelopmentMode -ForceApplicationShutdown Add-AppxPackage -Register "$env:windir\SystemApps\Microsoft.Windows.CloudExperienceHost_cw5n1h2txyewy\Appxmanifest.xml" -DisableDevelopmentMode -ForceApplicationShutdown
The aggregation additionally provides added advice on how to fix Office app affidavit issues and for those who can't assurance in to Microsoft 365 desktop apps.